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  • payments@example.com
  • security@example.com

Tell us what you move

Start with your volume.

    Please tell us your name.
    Please enter a valid work email address.
    Please tell us which company you settle for.
    Tell us what you are trying to fix.

    Contact

    A payments engineeranswers this form.

    Not a qualification queue. Send the rails you clear on, roughly what you settle monthly, and the part of your close that hurts — you will get a real answer, usually the same day.

    • payments@example.com
    • Existing customer? Use your shared channel
    • Security disclosures: security@example.com

    Support windows

    On-call only
    Monday – Thursday Today
    07:00 – 21:00
    Friday Today
    07:00 – 19:00
    Saturday Today
    09:00 – 14:00
    Sunday Today
    On-call escalation

    All times UTC. Treasury plans get round-the-clock on-call escalation for payout and settlement incidents, every day of the year.

    Where we clear from

    Three desks, three rail sets.

    London

    12 Finsbury Circus, EC2M 7EB. Registered with the FCA as an authorised payment institution.

    • Faster Payments, Bacs, CHAPS
    • SEPA and SEPA Instant

    New York

    48 Wall Street, 11th floor, NY 10005. Money transmitter licensed in 44 states and counting.

    • ACH, RTP and Fedwire
    • Interac and Canadian EFT

    Singapore

    9 Battery Road, level 20, 049910. Major payment institution licence held with the MAS.

    • FAST, PayNow and GIRO
    • Local rails across nine APAC markets